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Privacy policy

Review how we handle your data before sending the form.

1. General information

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we hereby inform you about the processing of your personal data.

2. Data controller

The controller of your personal data is:

  • Company name: Aptia Servicios de Consultoría S.L.
  • Tax ID (NIF/CIF): B19954890
  • Registered office: Sagasta 6, 36001 Pontevedra, España
  • Email: info@aptia.es
  • Phone: +34 662 107 062

3. Personal data we collect

We collect and process the following types of personal data:

3.1 Identification data

  • First name
  • Surname
  • Company

3.2 Contact data

  • Email address
  • Phone number

3.3 Browsing data

  • IP address
  • Browsing data and cookies (see our Cookie Policy)
  • Website usage data (pages visited, time spent on the site, etc.)

3.4 Communication data

  • Messages and enquiries sent through forms
  • Service of interest
  • Event date and location
  • City of residence, experience, languages, availability and, if attached, CV and photo, in job applications

4. Purposes of processing

Personal data are collected and processed for the following purposes:

4.1 Handling enquiries and requests

  • Answering enquiries and requests for information received through contact forms
  • Providing quotes and commercial information
  • Maintaining the business relationship with clients and potential clients

4.2 Managing resource downloads

  • Providing access to downloadable resources (PDFs, guides, etc.)
  • Sending download links to the email address provided
  • Managing contacts interested in our resources

4.3 Commercial communications

  • Sending commercial communications (with express consent)
  • Providing information about news, services and content of interest
  • Managing marketing campaigns

4.4 Website analysis and improvement

  • Analysing user behaviour on the website
  • Improving the user experience
  • Statistical and web traffic analysis

4.5 Compliance with legal obligations

  • Compliance with tax and accounting obligations
  • Retention of documentation in accordance with applicable legislation

4.6 Handling job applications

  • Handling job applications received through the Work with us form (name, contact details, city, experience, languages, availability and, if attached, CV and photo), based on the data subject's consent

5. Legal basis for processing

The processing of personal data is based on the following legal grounds under Article 6 of the GDPR:

  • Consent of the data subject (Art. 6(1)(a) GDPR): For sending commercial communications, handling job applications and for the use of non-essential cookies. Consent may be withdrawn at any time.
  • Taking steps prior to entering into a contract (Art. 6(1)(b) GDPR): For handling enquiries, requests for information and quotes.
  • Legitimate interest (Art. 6(1)(f) GDPR): For maintaining the business relationship, improving our services, statistical analysis and contact management.
  • Compliance with a legal obligation (Art. 6(1)(c) GDPR): For compliance with tax, accounting and document retention obligations under applicable legislation.

6. Data retention

Personal data will be retained for the following periods:

  • Contact form data: For as long as the business relationship is maintained and, where applicable, for the periods established by applicable legislation (6 years for commercial and accounting records, under Article 30 of the Spanish Commercial Code, and 4 years for tax obligations, under Article 66 of Law 58/2003, General Tax Law).
  • Download form data: For as long as the business relationship is maintained or until the data subject requests their erasure.
  • Job applications: One year from receipt, unless you withdraw your consent earlier. After that period they are deleted.
  • Commercial communications: Until the data subject withdraws their consent or unsubscribes.
  • Browsing data and cookies: As specified in our Cookie Policy.

Once the retention period has ended, the data will be securely erased, unless a legal obligation requires their retention.

7. Disclosure of data to third parties

Personal data will not be disclosed to third parties, except in the following cases:

  • Where necessary to provide the requested service (technology service providers, email delivery platforms, etc.).
  • Where there is a legal obligation.
  • Where the user has given their express consent.

7.1 Data processors

Aptia uses the following data processors to manage data:

7.2 International transfers

Personal data may be processed by services located in the European Union (such as Brevo, based in France). Should international transfers outside the European Economic Area take place, it will be ensured that they are made to countries with an adequate level of protection recognised by the European Commission or under the appropriate safeguards set out in the GDPR (standard contractual clauses, EU-US Data Privacy Framework, etc.).

8. Data subject rights

In accordance with the GDPR and the LOPDGDD, you have the right to:

  • Access (Art. 15 GDPR): Obtain confirmation as to whether we are processing your personal data and, where that is the case, access them.
  • Rectification (Art. 16 GDPR): Request the correction of inaccurate or incomplete data.
  • Erasure (Art. 17 GDPR): Request the deletion of your data when they are no longer necessary for the purposes for which they were collected or when you withdraw your consent.
  • Restriction of processing (Art. 18 GDPR): Request the restriction of the processing of your data in certain circumstances.
  • Portability (Art. 20 GDPR): Receive your data in a structured, commonly used and machine-readable format, and transmit them to another controller.
  • Objection (Art. 21 GDPR): Object to the processing of your data where the processing is based on legitimate interest.
  • Withdrawal of consent: At any time, where the processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you may contact us at:

  • Email: info@aptia.es
  • Postal address: Sagasta 6, 36001 Pontevedra, España

Your request must be accompanied by a copy of your identity document or an equivalent proof of identity, and must state the right you wish to exercise.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) if you consider that the processing of your personal data does not comply with the regulations in force. You can contact the AEPD at:

  • Website: www.aepd.es
  • Phone: 912 663 517
  • Address: C/ Jorge Juan, 6, 28001 Madrid

9. Security measures

Aptia has adopted the technical and organisational measures necessary to ensure the security of personal data and to prevent their alteration, loss, or unauthorised processing or access, taking into account the state of the art, the nature of the data stored and the risks to which they are exposed.

The measures implemented include:

  • Encryption of data in transit (HTTPS/TLS)
  • Access control and authentication
  • Regular backups
  • System security updates
  • Staff training in data protection

10. Minors

Our services are not intended for children under 14, the age from which Article 7 of the Spanish LOPDGDD allows a person to consent to the processing of their own data. We do not knowingly collect data from children under 14 without the consent of their parents or legal guardians. If you become aware that a minor has provided personal data without that consent, please contact us so that we can delete it.

11. Changes to the privacy policy

Aptia reserves the right to amend this privacy policy at any time. Changes will be published on this website, indicating the date of the last update.

We recommend that you review this privacy policy periodically to stay informed of any changes.

12. Contact

For any questions about this privacy policy or the processing of your personal data, you can contact us:

  • Email: info@aptia.es
  • Phone: +34 662 107 062
  • Address: Sagasta 6, 36001 Pontevedra, España

You can also consult our Legal Notice and our Cookie Policy.

Two Aptia hostesses on their way to gate 11 at Balaídos
Vigo

Professional hostesses in Vigo

Hostess teams with experience at IFEVI, the Auditorio Mar de Vigo and the city's main venues.

01

Experience at IFEVI and Mar de Vigo

We have worked at IFEVI and the Auditorio Mar de Vigo, at large trade fairs and congresses.

02

Local coordination in Vigo

Coordinators who know the access points and rules of every venue in the city.

03

Close to your event

We are half an hour from Vigo, so we respond quickly to urgent requests and last-minute changes.

Team of four Aptia hostesses at the Celta registration desk

Hostesses for events at IFEVI and Mar de Vigo

Specialists in hostess services for trade fairs at IFEVI and congresses at Auditorio Mar de Vigo. Staff trained in corporate protocol with hands-on experience at these venues.

Trade fairs at IFEVI

Stand support, accreditation and visitor information at the fairs held at Vigo's exhibition centre.

Congresses at Mar de Vigo

Hostesses for medical and corporate congresses with experience in parallel room coordination and speaker management.

Events at hotels and venues

Staff for presentations, launches and corporate events at Pazo Los Escudos and Vigo's top hotels.

Specialist services in Vigo

We know IFEVI, the Auditorio Mar de Vigo and the city's hotels, and what each type of event needs.

Trade fairs and congresses at IFEVI

Stand support, accreditation and guided tours at international trade fairs, with bilingual staff.

  • Coordination with fair organisers
  • On-site accreditation management
  • Daily attendance reports

Medical congresses at Mar de Vigo

Hostesses with medical terminology training for congresses and conferences at Auditorio Mar de Vigo.

  • Registration and accreditation staff
  • Speaker management
  • Parallel room coordination

Corporate events in Vigo

Presentations and launches at hotels and venues in Vigo with protocol adapted to each company.

  • Pre-event brand session
  • Customised protocol
  • Liaison with the hotel or venue

How we work in Vigo

We know Vigo's venues and their rules, so preparation moves faster.

  1. First meeting

    We go over what your event needs based on the venue (IFEVI, Mar de Vigo) and its rules.

  2. Proposal within 24 h

    A quote with the team, the venue's timetable and the price.

  3. Selection and training

    We choose people who have already worked at the venue and brief them on the event before it starts.

  4. On-site coordination

    The coordinator knows the venue's access points and rules, is there throughout the event and sorts out any issue on the spot.

  5. Closing report

    We send you a summary of the event with ideas for next time.

Two Aptia hostesses preparing accreditations at the Celta Hospitality desk

Coverage in Vigo

We work regularly at Vigo's main venues. We know the staff entrances, accreditation and internal rules of each one.

  • IFEVIFairs such as Conxemar, Navalia and Mindtech.
  • Auditorio Mar de VigoMedical and corporate congresses. Parallel room coordination and accreditation.
  • Pazo Los Escudos and five-star hotelsPrivate events, presentations and hospitality for international executives.

Frequently asked questions about hostesses in Vigo

Do you work at IFEVI and Mar de Vigo?
Yes, we work regularly at both.
How much notice do you need for events in Vigo?
For events at IFEVI or Mar de Vigo we recommend getting in touch at least 2-3 weeks in advance, especially during the peak trade fair season. For urgent events in Vigo we can handle requests within 24 h.
Does your staff know the Vigo venues?
Yes. For each event we choose people who have already worked at that venue.

Related services

Complete your event with our other services, all coordinated by the same person.
  1. 01

    Event coordination

    A coordinator is at the venue from the first shift to the last and sorts out whatever comes up, so you don't have to keep an eye on your phone.

  2. 02

    Support staff

    Accreditation, access control, cloakroom and switchboard, the work that keeps the event running from the inside.

  3. 03

    Promoters

    Tastings, lead capture and handouts at stands or on the street, with a contact report at the end of each day.

  4. 04

    Hospitality and VIP protocol

    Care for speakers, guests and authorities: welcome, VIP lounge, order of precedence and accompaniment.

  5. 05

    Transfers

    We meet your guests with a sign at arrivals and accompany them to the hotel or venue.

Quote

Need hostesses in Vigo?

Tell us the date, the venue and how many people you need, and you will have our proposal within 24 h.

  1. Today

    Write to us with whatever you know, even if some details are missing.

  2. 24 h

    We send you profiles, schedules and a fixed price.

  3. Until the end

    The same contact person until the event is over.

Your contact. A senior coordinator reads your message, prepares the proposal and is at the venue on the day of the event.

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